XPS Solutions
"We are very excited to be partnering with Storage Network Advantage. This program leverages the strength of its members and is a value add to any Self Storage organization looking to lower operation cost and increase NOI. This program brings professional level network savings across the board and has the “Member First” attitude which is refreshing with this type of Network association."
Michael Roberts
Vice President, Business Development
XPS Solutions provides your self storage facility with a best-in-class reservation technology bundled with state-of-the-art web solutions for capturing & tracking new sources of tenant rentals. With XPS, your facility can secure new tenants and receive payments from existing tenants through use of our call center and web platform tools.
Throughout the process, we’ll track the source and key data of every lead allowing you to optimize your marketing dollars. Our complete solution gives your facility the best chance of being seen and rented with every opportunity! You’ll find our solutions conveniently bundled and available in a flat-rate solution to meet the needs of your web and telephone leads.
XPS Solutions launched the first reservation center in the industry to provide telephone sales and customer service support to the independent self storage industry. And since 2000, XPS has evolved and worked to position itself as a leader in the self-storage reservation center market through investments in tools and technology.
Currently our clients enjoy a prospect conversion rate of 82% of all incoming prospect calls being converted into reservations. Because of this strong process, the average return on the monthly services investment (ROI) easily exceeds 100% every month and in some cases has exceeded 300%!
At XPS, our cause is based on the fundamental tenets our Self-Storage Business Model:
“Capture-missed opportunities, Generate-new leads and Retain-profitable customers”.
And it is process that allows us to successfully partner with you and provide the following services to name a few:
- Professionally Take Calls
- Digitally Record Calls
- Accept Payments (ACH & Credit Card Transactions)
- Provide Online Source and Lead Tracking
- Drive Web Leads
- Execute Web Chat Support (from your website)
- Commercial Marketing Service (CMS)
Our objective is to provide your facility with cutting-edge solutions for Capturing, Generating and Retaining revenue all with one vendor-partner.
XPS currently provides service to nearly 1,000 facilities in the United States, Canada and Puerto Rico. XPS is headquartered in Dallas, Texas.
I have attached our product information. The pricing is the following:
Five of our key solutions:
- XPS Contact Center – 109 hours of weekly coverage including web agents and credit card transactions all at one flat fee-no transaction charges.
- XPS echoWeb Suite – Live Chat tool helps capture web traffic and take your e-Marketing to the next level.
- XPS CallCapture™ - The newest of our web solutions capturing the key call data of your properties including your call volume, ZIP code originations, peak volumes, Campaign tracking, and recorded call platform.
- Web Lead Management – Converting web leads into customers through immediate response from Certified Sales Reps. Privately Branded web-based lead tracking portal. Dedicated Account Manager and Customer Support.
- CMS - targets businesses within the key 3-5 mile radius around your facility using a privately branded direct mail piece then we follow up with our Outbound Sales/PR Team to promote your facility and create rentals all the while building your proactive marketing solution
