Westport Properties/US Storage Centers and XPS Solutions team to
provide best in class business solution services.
Richardson, Texas - October 25th, 2010
Westport Properties, recently selected XPS Solutions as its call center business solutions partner. XPS Solutions, the pioneer in call center business solutions for the self storage industry celebrating their 10-year anniversary, will provide call center and business solutions for the national self storage operator that operates more than 35 facilities throughout California and the eastern United States under the US Storage Centers brand.
XPS Solutions’ professional, best-in-class sales and service team will answer and convert prospect calls to reservations, handle payments, and answer any questions the customer may have regarding their self storage needs. Their business solutions include commercial marketing solutions, Web-lead programs, marketing campaign analysis, and IVR (integrated voice response) solutions for payments.
“Westport is excited to be partnering with XPS Solutions,” said Mike Brady, senior director of operations for Westport Properties. “We are always looking for value and XPS Solutions offers the best combination of quality services with leading edge technology and price. After a lengthy evaluation we found that XPS Solutions brought experience, quality and the most advanced technology in the call center solutions industry,” he said. “XPS Solutions’ ability to integrate seamlessly and understand our business needs, combined with the best-in-class business tools that help increase our NOI, makes for a very compelling partnership.”
“Our partnership goes beyond the typical self storage call center model” said Michael Roberts, vice president of business development for XPS Solutions. “Westport’s support of cancer research has made our relationship a positive one inside and outside the self storage industry.” Kure It, founded by Barry Hoeven, Westport Property’s founder and president, has brought cancer research to the forefront of our industry. “We are grateful for the tremendous support and generous contributions of XPS Solutions,” said Mr. Hoeven. Kure It has raised over $500,000 to date, a testament to the importance of funding cancer research, even during these difficult economic times.
About XPS Solutions:
XPS Solutions launched the first reservation center in the industry to provide telephone sales and customer service support to the independent self storage industry. Since 2000, XPS has evolved and worked to position itself as a leader in the self-storage reservation center market through investments in tools and technology. XPS currently provides service to nearly 1,000 facilities in the United States, Canada and Puerto Rico. XPS is headquartered in Richardson, Texas. Please visit WWW.XPSUSA.com or call 972-783-6468 ext 107 for sales inquiries.
About Westport Properties:
Westport Properties, Inc. was formed in 1985 with two people and one objective: to develop, acquire and manage self-storage facilities with a long-term hold philosophy. Over the last 25 years they have grown to a corporate group of more than one hundred people. Today, they manage and operate more than 35 self-storage facilities encompassing more than 2.5 million square feet throughout California, Arizona and the eastern United States. Contact www.usstoragecenters.com
About KureIt! Kidney Cancer Research Fund:
Kure It is a not-for-profit organization dedicated to funding innovative kidney and other cancer research. Kure It raises money from the private sector and redirects those funds, through competitive grants, to kidney and other cancer researchers conducting groundbreaking research projects to better treat and ultimately cure kidney and other cancers. Kure It’s goal is to lead the Self Storage Industry in the charge to raise
$1 million for cancer research. For more information visit www.kureit.org or contact Kellie Newcombe at (949) 428-7081 or [email protected].